One particularly good point on why the process of design thinking is important in and of itself -because we don't necessarily know what we're looking for:
The byproduct of the process is often other unique ideas and strategies that are tangential to the initial objective as defined.This entire approach seems to make a whole lot of sense. So why is some form of the design thinking process not standard operating procedure for anyone trying to solve a problem, build a business, identify opportunities for innovation, etc.?
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